Refund Policy

We accept returns on unopened, unused supplements and retail products within 30 days of purchase. Items must be returned in their original packaging and in resalable condition. Refunds will be issued to the original payment method within 5–7 business days after the return is received and inspected. Please note: Opened or used products are not eligible for return or refund due to health and safety regulations.

Due to the personalized nature of our wellness and beauty services, all membership fees and prepaid service packages are non-refundable. This includes, but is not limited to: • Monthly or annual membership fees • Packages for regenerative treatments or aesthetic services • Consultation or evaluation fees We encourage you to speak with our team before purchasing if you have any questions about your selected plan or service.

To request a return or if you have questions regarding your purchase, please contact us at: Phone: 904-252-5694 Email: returns@pinklotusmed.com Please include your order number and a brief description of the reason for the return.